The lead time to process a custom order is between 3-5 business days, plus transit time (Orders received on a weekend between Friday and Sunday will be shipped on Monday excluding holidays that fall on a Monday hence your order will be shipped on Tuesday; However, custom made orders, such as wrapped chocolates, decorated chocolates and or if the order is large it may take up to 10 business days. Non-Custom orders received between Monday and Thursday that are in stock ship next day if posted before 2:00 pm PST, otherwise, it will ship the following day; However, if combined with custom made orders the lead time rules stated above will take precedence.
Shipping within U.S.A. & Canada
For orders placed online we offer FREE expedited FedEx / UPS shipping on orders of $100.00 or more within California, and for orders of $250.00 or more within the contiguous United States and Canada. "The Free shipping offer doesn't apply for orders that are placed over the phone". During the hot season between March 30, to November 10, if your cart total doesn't qualify for FREE shipping, the only shipping option we offer domestically is our low "Next Day Air" by UPS. Between Nov 11 through March 29 orders that don't qualify for FREE shipping we offer ground, 2nd day express, 3rd day select and next day air shipping methods. The reason why we only offer the "Next Day" Air option domestically during hot season is to ensure your order arrives in an uncompromised and pristine condition.
International Shipping
Between December 1, to March 15 we ship anywhere in the world serviced by FedEx / UPS with the exception of a few international destinations, using Priority Express Int'l shipping method; However, during warmer weather months between March 16, to November 30, sorry, we stop shipping to international destinations.
Customs Duties
It is the recipient's responsibility to pay customs duties at the destination country.
Benefits of Shopping with Us
We constantly add new premium products to our online store with favorable prices. We offer wedding decorated chocolates, baby baskets and more with the latest trend and cultural fashion to flourish your precious events with innovation and avant garde ideas. To top it all we pass on our negotiated favorable shipping rates to our customers, adding to more savings and value when shopping on www.mirellichocolatier.com.